“Spam-And-Scam” Security
Safeguarding Mobile Communication Privacy & Security
Verified Secure SMS
The Solution Is To Prevent Spoofing Of Messages (Smishing Protection) For Banks & Other Financial Institutions
A Secure Messaging Service Bureau Will Be Setup To Register & Validate Approved Senders Of Banking And Other Financial Services Messages, And To Generate Unique Digital Fingerprints For Each Message Sent From One Of These Institutions
All Messages That Appear To be from any of the Banks/Financial Institutions That Sign-up To The Service Will Be Validated
No Change To How Messages Are Processed By Aggregators
Verification Checks Imposed By SMS Firewalls At Mobile Network Using An API To Query The Secure Messaging Service Bureau
Benefits:
- 100% Verification Of All Messages With Sending Addresses Reserved For Financial Institutions That Sign-up For The Service
- SMS Firewall API To Validate Fingerprint For Each Message Made Public To All Mobile Operators
Dependencies:
- Need Central Party To Manage The Bureau & Validate Institutions That Sign-up For Access
- Financial Institutions Will Need To Add API Call-out To Generate Fingerprint Before Sending Message To Their Aggregator
- SMS Firewall At Each Mobile Operator Needs To Support The Verification API
AI Smishing Protection
Utilizing AI / Machine Learning Technology, Team Of Fraud Experts
URL inspection, For Smishing, Is Implemented By WiseSpot Smart Services. The WiseSpot Services Team Uses a Smishing Link Analysis Tool To Inspect URLs Contained In SMS Messages Circulating On The Network.
Key Benefits of Smishing Protection:
- Comprehensive Defense: A multi-layered strategy to detect and block smishing attacks across all messaging interfaces.
- Advanced Machine Learning: Utilizes AI to recognize fraudulent patterns and adapt to new threats in real-time.
- Global & Local Security: Synchronizes a local URL database with a global database to protect against known and emerging threats.
- Real-Time Protection: Offers immediate detection and blocking of smishing URLs, safeguarding network and subscribers.
- Continuous Improvement: Regular updates and retraining of AI/ML models to stay ahead of evolving smishing techniques.
- Managed Service: Full-service support including monitoring, analysis, and reporting on smishing activity.
- Regulatory Compliance: Ensures adherence to data privacy laws like GDPR while protecting subscriber privacy.
- Customizable Reporting: Weekly reports and dashboards highlighting the volume and origin of smishing attacks.
- The Smishing Protection Solution identifies threats using a combination of methods:
- URL Database Comparison
- Machine Learning (AI) Analysis
- Real-Time Detection
- Automated Updates
- Service Operations Analysis
- Neural Network Software
- Customizable Whitelists and Blacklists.
Secure Voice Call
Key Benefits:
- Prevent spam calls and avoid phony calls – Utilising a network-based system, spam calls can be identified, analysed, and filtered before they reach you, protecting you from annoying calls. Notifications of voice alert can prevent users from deception calls
- New Revenue Source – Network-based protection services, empowering Telcos to deliver enhanced security services to subscribers
- Enhanced Protection – Safeguard your subscribers with scam call alerts, delivering a supervior service experience
WiseSpot's Unique Advantages:
- Proven Deployment – WiseSpot have deployment reference in Hong Kong and are providing on-going support and enhancement for the platform.
- One stop and single contact for the solution deployment – WiseSpot provide solution, hardware and 3rd party OS and license. We also provide the service for installation and configuration
- We provide 7 × 24 × 4 experienced support by WiseSpot – WiseSpot being a leading System Integrator in Hong Kong, Oracle reseller and solution Integrator, we have provides the 7 × 24 × 4 on-site premium support such that to ensure high availability of the platform
Scam Call Detection
2 Types of Scam Call Detection:
“+852” Call Alert Solution
It alerts the mobile user (called party) when the user receives an international call from the caller number starting with “+852”.
A pre-alerting announcement is an automated message that plays to users before the call is put through
Flash SMS is alternate solution to pre-alert voice announcement
It alerts the user that the call (that start with “+852”) may be a fraudulent call
A pre-alerting announcement is an automated message that plays to users before the call is put through
Flash SMS is alternate solution to pre-alert voice announcement
It alerts the user that the call (that start with “+852”) may be a fraudulent call
Prepaid Call Alert Solution
To minimise the impact on long term Prepaid SIM (PPS) card users and in accordance with the latest trend of scam calls made from PPS cards, mobile service providers providing PPS card service shall send voice alerts to called parties answering calls originating from their PPS cards activated within the last 4 months.
A pre-alerting announcement is an automated message that plays to users before the call is put through
It alerts the user that the call from the PPS may be a fraudulent call
A pre-alerting announcement is an automated message that plays to users before the call is put through
It alerts the user that the call from the PPS may be a fraudulent call
Key Benefits:
- Prevent spam calls and avoid phony calls – Utilising a network-based system, spam calls can be identified, analysed, and filtered before they reach you, protecting you from annoying calls. Notifications of voice alert can prevent users from deception calls
- New Revenue Source – Network-based protection services, empowering Telcos to deliver enhanced security services to subscribers
- Enhanced Protection – Safeguard your subscribers with scam call alerts, delivering a supervior service experience
WiseSpot's Unique Advantages:
- Proven Deployment – WiseSpot have deployment reference in Hong Kong and are providing on-going support and enhancement for the platform.
- One stop and single contact for the solution deployment – WiseSpot provide solution, hardware and 3rd party OS and license. We also provide the service for installation and configuration
- We provide 7 × 24 × 4 experienced support by WiseSpot – WiseSpot being a leading System Integrator in Hong Kong, Oracle reseller and solution Integrator, we have provides the 7 × 24 × 4 on-site premium support such that to ensure high availability of the platform
*This Solution architecture is the same as the following diagram of Call Filtering Suite.
Call Filtering Suite
Must-Have Nuisance Call Protection Solution For Subscriber Satisfaction & The Competitive Advantage Needed As Part Of Revenue Protection & Churn Prevention
New Revenue Source By Offering Subscribers
- More Comprehensive Than Device Built-In Protection, and
- No Privacy Concerns Versus 3rd Party Downloaded App Options
Update-to-Date Protection For Prevalent Spam & Scam Call Patterns, Including Those With No Visible CLI & Machine Generated Varieties
Better Subscriber Call Control Options, including:
- CLI-Capture For Calls Without Visible CLI, With Option To Add to Personal ”Do-Not-Disturb” Blacklists
- IDD Call Pre-Alert Announcements
Can Be Extended To Support Other Pre-Call Alert Functions
WiseSpot's Unique Advantages:
- Market Leader With Proven Live Deployments Since 2014
- Actively 7 × 24 Supporting Communication Service Providers With Stringent Security, Reliability, Availability & Quality-Of-Service KPIs
- 1-Stop Total Solution: Hardware & 3rd Party OS/Software + Design Consultation + System Integration + Other Professional Service To Support Implementation
*This Solution architecture is the same as the previous diagram of Scam Call Protection.
Deep Packet Inspection Security
Features:
- Network-Based Threat Protection Unified Security
- Unified Management System
- Modular
Robust Security:
- Proven Zero Touch Security Protection
- Multiple Layers Kick In At The Click Of A Button
Built For Multi-Tenancy Which Allows The CSP To Offer It At A Price Any SMB Can Afford
25 Years Turning Granular Visibility Into Actionable Intelligence & Innovative Security